Selling or buying pre-owned camera equipment can be quite a hassle. When selecting the right online retailer, the options are overwhelming, making it difficult to determine which one is trustworthy and offers reasonable prices. That’s why here we are to guide you through the KEH Camera reviews in our comprehensive review series, helping you make an informed decision.
The struggle you face in finding the camera or accessories you want to resell, or when you’re looking to purchase used camera equipment, is worth it. As photography enthusiasts, we are constantly looking for the latest gear, from tripods to digital cameras, available online. By reading our thorough article, you’ll discover whether the KEH marketplace is truly worth your time and savings.
Table of Contents
KEH Camera Review
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KEH is more than just an online marketplace. It’s a hub where sellers can quickly sell their cameras and photography equipment. At the same time, buyers access a vast inventory of digital cameras, tripods, lenses, and film cameras from various brands. But that’s not all. Being a customer, you also have the option to sell your second-hand camera and related equipment, all while enjoying the convenience of the platform’s repair services.
One thing that sets KEH apart is its strong customer base, particularly on Instagram and other social media platforms, where people passionately engage in reselling camera equipment. The roots of KEH Camera can be traced back to its founding in 1979 by King Grant, a lifelong photography enthusiast. Grant’s journey began with a childhood passion for photography, capturing family moments during trips and processing the pictures at home. In the 1970s, Grant decided to sell his consumer finance business and embarked on a search for his next venture.
It was during this period that he stumbled upon the value of collecting cameras as a side hustle, realizing that his own Retina 3C camera had become a collectible item. This sparked his inspiration, leading him to visit camera stores and seek out potential trade-ins, with a particular focus on Leicas and early camera models.
Grant’s collection grew, and he started selling these cameras through the pages of Shutterbug magazine, quickly gaining popularity and attracting over 400 customers. With a thriving business, Grant turned his hobby into a full-time job, establishing KEH Camera. Today, the company is headquartered in Georgia, proudly serving the photography community.
Not only was Grant delighted to witness the success of his business, but he also took pride in the fact that KEH Camera was revolutionizing the second-hand camera market, empowering customers to improve their photography skills. That’s why, if you need to sell, buy, or repair camera equipment, it’s worth delving into our detailed KEH Camera reviews. Discover whether this company aligns with your needs and expectations, paying close attention to the valuable customer ratings that can guide your decision-making process.
Pros
- Enjoy the convenience of free shipping on orders of $49 and above. No need to worry about extra costs for delivery!
- Discover an extensive range of camera products, including cameras, tripods, and various equipment. You’ll be spoilt for choice with their massive collection.
- Are you looking to sell your second-hand camera? The platform provides a hassle-free process to help you find interested buyers.
- Rest easy knowing that affordable camera repair services are available, ensuring your beloved equipment stays in top-notch condition without breaking the bank.
- Gain peace of mind with the marketplace’s generous 180-day product warranty on most of their products. Your satisfaction is their priority.
- For added convenience, selected products offer installment payment options, making high-quality camera gear more accessible to all.
- Countless satisfied customers have shared their positive experiences through online reviews. Trust the word of others who have benefited from this exceptional marketplace.
Cons
- Take advantage of free shipping services exclusively available to customers based in the United States. Enjoy the added benefit of having your purchases delivered right to your doorstep without additional fees.
- Please note that as a buyer, there is no manufacturer warranty provided for the products. Keep this in mind when considering your purchase and consider any additional coverage or protection you may require.
- While they strive to provide a wide range of products, availability is not guaranteed. Keep in mind that specific items may be subject to stock limitations, so it’s advisable to check the availability before making a purchase.
- The products offered by this company are priced at a premium due to their reselling nature, ensuring that you receive items worth the investment. Rest assured that the quality and value of the products are carefully considered to make your purchase worthwhile.
Why We Like KEH Camera?
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KEH Camera is an exceptional marketplace catering to all your camera and equipment needs. Whether you’re seeking an extensive range of photography equipment or a perfect camera, KEH Camera is your go-to destination. Whether you’re pursuing DIY portraits or searching for a specific photography tool for a special occasion, KEH Camera has got you covered.
Their inventory boasts a delightful array of slightly used film cameras, digital cameras, tripods, lenses, video mounts, gears, lighting accessories, and more. Exploring their website, we couldn’t help but notice a few of their standout products.
The Best-Selling Keh Camera Products
Discovering the crème de la crème of KEH Camera’s offerings is an enlightening experience. In this section, we’ll unveil our top picks to assist you in making an informed decision. First up is the Sony Alpha a6000, a true testament to the fact that a quality camera doesn’t necessarily mean bulk and heft. This APS-C sensor mirrorless interchangeable lens camera guarantees you autofocus functionality and rapid shooting.
The Sony Alpha a6000 boasts impressive capabilities, such as capturing high-resolution still images at a blazing 11 frames per second and delivering resolutions of 1060i60, 1080p24, and 1080p60. These cameras are often in high demand and sell out quickly. Following suit is the Canon EOS 5D Mark IV, another popular gem in our inventory.
Crafted to cater to the needs of passionate photographers, this remarkable camera boasts an array of impressive features. Showcasing a 30.4-megapixel full-frame CMOS sensor, it captures stunning 4K motion JPEG videos that will leave you in awe. With an ISO range spanning from 100 to 32000 (expandable up to 102400), this powerhouse delivers unparalleled versatility in various lighting conditions. Moreover, it is equipped with convenient built-in Wi-Fi and NFC connectivity, ensuring seamless file transfers. When it comes to pricing, the Canon EOS 5D Mark IV offers three options to suit your budget: bargain, excellent, and excellent plus.
For photography enthusiasts and connoisseurs who appreciate the vintage allure, the Canon AE-1 is an ideal companion. Though originally released in 1981, it represented an updated version of the renowned AE-1. This camera inherited its predecessor’s remarkable features while adding the motor drive MA and interchangeable focusing screen. It is a true homage to the art and craft of photography.
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The website offers many features you can explore for more detailed information. One standout camera in the marketplace is the Pentax K1000—a true testament to its solid build and unwavering reliability. While it may have only manual functionality, this characteristic makes it an excellent choice for beginners seeking to master the art of photography. The Pentax K1000’s reliability sets it apart from the rest. In addition to various camera modes, the marketplace stocks various accessories.
One notable accessory is the Canon EF-S 18-55mm Lens, a versatile general-purpose lens with standard zoom capabilities designed for Canon EOS DSLR cameras equipped with APS-C-sized sensors. It also features the Canon Optical IS system to enhance image stabilization. Another popular option is the Sony 16-55mm Lens, a flexible zoom-oriented lens that smoothly transitions from wide-angle to portrait-length shots.
For investors with a discerning eye, the Adorama Flashpoint Tripod is a favorite product. The Hasselblad Autofocus and the Billingham 335 Camera Bag, crafted from durable tan canvas material, have garnered considerable attention.
Customer Review
To gain a comprehensive understanding, let’s dive into the world of online customer reviews—a vital step in guiding you toward the right decision. The KEH Camera equipment and accessories have garnered numerous reviews, both in favor and against. However, it’s worth noting that most of the feedback is overwhelmingly positive. For example, the official website Keh.com features insightful analysis, highlighting the best gears and offering valuable tips and selection criteria.
Expanding beyond the official website, I decided to explore external review sites. First on the list is Trustpilot, where the brand receives an impressive score. With a rating of 4.7 stars after 2980 reviews, it’s clear that KEH Camera and its accessories leave customers highly satisfied. An astounding 86% of customers awarded it five stars, while only 2% expressed any criticism.
Let’s hear from a verified purchaser who summarizes their experience with the brand:
“The lens was in excellent condition, and I received it within three days. I even had enough time for some practice before my specific shoot. I couldn’t tell the difference between this lens and a new one. Both the lens and exterior are free from scratches or marks. I’m extremely pleased and will place another order!”
Moving on to Sitejabber, the brand continues to score exceptionally well, boasting a rating of 4.8 stars based on 69888 reviews. Customers express delight regarding shipping, product quality, value for money, and extensive product selection. Here’s a testimonial from a satisfied customer:
“Purchasing is a breeze. While I enjoy visiting my local camera store, their pre-owned Nikon lens collection always sells out quickly. The one I purchased from KEH was described as ‘ex status.’ It was accurate. It arrived promptly, within about a week, and was meticulously packaged with bubble wrap, as delicate as a dozen eggs. I’ll keep KEH in mind for future used gear purchases as I expand my lens collection.”
You can find many reviews on Yelp and valuable feedback on the Photography Talk site. Yelp rates the brand at 3.5 stars after 281 reviews. Additionally, there are positive reviews on the renowned DPReview site. Travel Freak features an author who compares the brand’s history, pros, and cons, concluding that customers are delighted. The author aptly states:
Whether you’re new to the world of photography or an experienced enthusiast, it’s definitely worth your while to explore what KEH Camera has to offer if you’re in the market for a top-notch mirrorless camera or a versatile zoom lens. You never know, they might just have the perfect item in stock that aligns perfectly with your needs and aspirations!
If you’re interested in further understanding the brand’s reputation, you can explore the BBB report, and for a more immersive experience, you can watch a YouTube review on the brand. However, it’s important to note that most online reviews are positive across various platforms. This indicates that KEH Camera consistently meets customer expectations and often goes the extra mile by providing exceptional repair services.
Where to Buy KEH Camera?
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To acquire your desired KEH Camera or camera equipment, we highly recommend visiting their official website at keh.com. By doing so, you’ll enjoy the assurance of guaranteed products, complete with warranty coverage and convenient repair options readily available on the site. Alternatively, our research has unveiled another avenue for KEH cameras—online retail stores like eBay.
Is KEH Camera Worth It?
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For those seeking the latest equipment and digital cameras, KEH Camera is the ultimate destination, offering a comprehensive selection that ranges from lightly used to timeless second-hand cameras and camera equipment. Their website showcases an impressive array of brands, including renowned names like Leica, Sony, and Canon. What sets them apart is the variety of options available, ensuring you can find the perfect fit within your budget.
While conducting our reviews, we encountered a minor concern associated with the brand. According to the BBB report, some customers have faced challenges with customer support and words of receiving faulty equipment. However, it’s important to note that when you purchase a product without experiencing such issues, you can take full advantage of its attractive offers and lucrative deals.
One notable advantage of KEH Camera is its commitment to customer satisfaction. They offer a generous 14-day full refund policy and a favorable return policy. Additionally, the platform provides a unique opportunity for customers to sell their slightly used cameras and equipment, allowing them to recoup some cash. The convenience of accessing both camera equipment and repair services under one roof is truly unparalleled.
Navigating their website is a breeze, thanks to its simple and user-friendly design. Buying or selling on KEH Camera is a painless and straightforward process, ensuring a seamless experience for users. The brand has also garnered numerous positive customer ratings online, which speaks volumes about its reliability and customer satisfaction.
Therefore, if you have the budget or are in search of slightly used cameras, equipment, or camera repair services, KEH Camera is worth a try. Please create an account today and indulge in their enticing offers.
KEH Camera Discounts
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First and foremost, I must highlight the enticing deals that KEH Camera offers its valued customers. As you embark on your KEH Camera journey, signing up for an account instantly grants you a well-deserved 5% discount—a delightful bonus right from the start. Moreover, there are various sales outlets where loyal customers can revel in discounted prices, albeit limited to specific brands. It’s worth keeping a close eye on the latest deals as they unfold. Furthermore, KEH Camera extends a generous 5% discount to students through their collaboration with Student Beans.
During our research, we were unable to come across any available promo codes online. However, fear not, for orders totaling $49 and above qualify for free shipping—a fantastic perk that enhances your shopping experience. Additionally, KEH Camera stands behind the quality of their products, offering a robust 180-day warranty.
To stay in the loop regarding the latest deals, I strongly recommend subscribing to the KEH Camera newsletter. This way, you’ll receive timely updates and ensure you never miss out on any exciting opportunities.
KEH Camera Contact
If you have any queries that our KEH Camera reviews haven’t addressed, fret not! Getting in touch with the brand is a breeze, as they offer multiple avenues for communication. First and foremost, you’ll find a convenient chat tab on their website, allowing you to reach out to them at any time for a prompt response. Additionally, they provide an online contact form where you can fill in all your concerns and share them with their dedicated staff, who guarantee a swift response.
In addition to these options, they have thoughtfully provided their phone number for direct inquiries. Feel free to give them a call at 1-800-342-5534. For international customers seeking assistance, the dedicated phone number is 1-770-333-4200. If you prefer the traditional method of communication, they even have a fax address available for consultation at 1-844-364-1570. Their support hours are Monday through Friday, from 9 am to 9 pm ET, and Saturday, from 10 am to 4 pm ET.
For any correspondence by mail, you can reach them at 5080 Highlands Pkwy SE, Suite B Smyrna GA, 30082. Alternatively, connecting with their team through social media is another convenient option. You can find them on Facebook, Instagram, and Twitter. Be sure to follow them to stay updated with all the latest news and information about the brand.
Conclusion
If you’re on the lookout for a wide range of second-hand or gently used digital cameras, regardless of brand or model, look no further than KEH Camera. It’s the ultimate marketplace where you can both buy and sell your equipment, allowing you to turn your stock into cash.
By now, you have a good sense of what the KEH brand brings to the table and the value it offers to customers. Online reviews have consistently praised the company for its seamless buying and selling processes, as well as its convenient repair services, all available in one place. Before making a purchase, be sure to read feedback from experienced professionals to make an informed decision.
FAQ
What is the abbreviation KEH referring to?
Based on extensive reviews and online data, it is apparent that the term KEH on KEH camera is an acronym embodying the initials of the brand founder’s two children. In particular, the first K represents King, the e represents Elenor, and finally, H symbolizes Hugh.
Who owns the KEH camera company?
KEH Camera was established in 1979 by none other than King Grant, the visionary owner and founder of the company.
Is KEH camera considered a legitimate company?
The platform on which the site operates is highly secure and guarantees a safe experience for users. The abundance of customer feedback serves as a resounding testament, unequivocally establishing the company’s legitimacy and earning the trust of numerous individuals, particularly those involved in the photography domain.
Where is KEH Camera located?
Situated in the United States, KEH Camera proudly calls Georgia its home, hosting its headquarters within the state’s borders.
Does KEH Camera charge taxes to its customers?
The company emphasizes utmost transparency by clarifying that buyers are responsible for additional charges, such as duties, related fees, and any other pertinent details, thereby ensuring a comprehensive understanding of the financial obligations associated with the purchase.
Does KEH Camera provide shipping services to Canada?
While being headquartered in the United States, the company extends its services globally, presenting international shipping options to customers. Comprehensive data reveals that numerous countries, including Canada, are encompassed within their global reach. However, it is worth noting that India is among the countries currently excluded from their international shipping services.
What is KEH Camera’s shipping policy?
KEH boasts a comprehensive shipping policy that caters to the diverse needs of customers, with conditions and associated charges contingent upon the chosen options from their user-friendly website. For instance, ground shipping ensures prompt delivery within 1-3 business days, while the expedited second-day air option guarantees same-day shipping if the order is placed before 2 pm, with delivery by 2 pm the following day. Opting for next-day air ensures the arrival of the item by 2 pm EST, while Saturday delivery is available for orders processed on Fridays, guaranteeing receipt by 2 pm.
For international shipments, both FedEx and UPS offer efficient delivery services within 1 to 3 business days. Meanwhile, domestic orders within the US typically take 1 to 2 weeks for fulfillment. It’s important to note that shipping operations are active from Monday to Friday.
To enhance customer satisfaction, US-based customers placing orders exceeding $49 are eligible for complimentary shipping, while international shipments enjoy free shipping options beyond the $50 threshold. Occasionally, specific conditions may apply, such as location or package weight, which can influence shipping arrangements. Rest assured, KEH remains committed to delivering an exceptional shipping experience to all customers.
What is KEH Camera’s return policy for cameras?
KEH provides a hassle-free return policy, giving all customers a generous 14-day window to request a full refund if the delivered order fails to meet their expectations. Alternatively, they offer the option to exchange the item. It’s important to note that certain products, such as personalized items, films, and drones, are exempt from the return policy.
To initiate a return, simply reach out to the responsive customer support team for authorization. They will guide you through the process of obtaining a refund or facilitating an exchange. It’s worth mentioning that for used items priced at $2000 and above, a restocking fee of 20% applies. For complete details on the return policy, visit their website for comprehensive access.
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