Trust.Zone, established in 2014 by Trusted Solutions, LLC, is a virtual private network (VPN) that prioritizes privacy and security. Operating from Seychelles, a country devoid of data retention laws, Trust.Zone ensures that your personal information remains confidential.
This VPN service currently offers dedicated applications exclusively for Windows and Android platforms as of 2019. Emphasizing reliability, their official logo refers to their application as “The One You Can Count On.” Trust.Zone claims to prevent your internet service provider (ISP) from tracking your online activities while safeguarding your privacy.
In this comprehensive review of Trust.Zone, we will critically assess their performance and evaluate if they truly deliver on their promises. Can you depend on them to maintain your anonymity, conceal your IP address, and keep you secure when connected to public Wi-Fi? Let us delve into the details and discover the truth.
Table of Contents
Overview of Trust.Zone Review
| OVERALL RANK: | #8 out of 78 VPNs |
| USABILITY: | Very Easy 5/5 |
| LOG FILES: | No Logging Policy |
| LOCATIONS: | 31 countries, 158 servers |
| SUPPORT: | Contact Form, Limited Hours |
| TORRENTING: | Torrenting Allowed |
| NETFLIX: | Yes 2/5 |
| ENCRYPTION/PROTOCOL: | 256-bit AES, OpenVPN & L2TP |
| OFFICIAL WEBSITE: | www.trustzone.com |
Trust.Zone Pros
The abundance of advantages listed below is an encouraging indication of the VPN’s merits.
To begin with, Trust.Zone effectively conceals your IP address by channeling your connection through a vast network of 170 servers situated across 96 global locations. By utilizing advanced OpenVPN protocols and implementing AES-256 encryption, they ensure that your online activities remain securely protected.
A noteworthy aspect is that Trust.Zone refrains from logging any of your personal information, which is certainly a reason to celebrate.
Furthermore, you can freely engage in torrenting activities and enjoy uninterrupted streaming on platforms like Netflix.
Additionally, Trust.Zone’s geographical location outside the jurisdiction of major data surveillance alliances mitigates the security risks commonly associated with other VPN services.
These factors collectively contribute to the overall strength and reliability of Trust.Zone as a VPN provider.
1. Located in Seychelles (Outside Surveillance Alliance Jurisdiction)
Trust.Zone is headquartered in the picturesque Seychelles islands, specifically located in Mahe. Apart from its breathtaking tropical beauty, Seychelles holds the distinct advantage of being beyond the reach of the three prominent surveillance alliances, making it an ideal location for ensuring enhanced privacy and security.
So, in addition to envisioning a tropical paradise where coconut beverages are savored, Trust.Zone benefits from the favorable jurisdiction of Seychelles.
They are:
- 5 Eyes Alliance – United States, Canada, New Zealand, Australia, United Kingdom
- 9 Eyes Alliance – 5 Eyes Plus Denmark, France, The Netherlands, Norway
- 14 Eyes Alliance – 9 Eyes Plus Germany, Belgium, Italy, Spain, Sweden
When your VPN provider operates within nations participating in collaborative espionage endeavors, the situation becomes precarious. If your provider is based in any of these countries and they happen to “request” access to your data, the consequences can be dire.
Using a VPN originating from such jurisdictions always carries an inherent risk, as these countries possess the authority to demand your information at any given time and potentially share it with numerous entities across the globe.
Fortunately, Trust.Zone’s location in Seychelles ensures that it remains outside the jurisdiction of these alliances. Consequently, you can have peace of mind, knowing that your sensitive information remains safeguarded from the prying eyes of surveillance entities commonly referred to as “big brother.”
2. No Logging Whatsoever
While this concept may appear straightforward, it is essential to emphasize the fundamental principle of anonymous web browsing, which revolves around preserving one’s anonymity.
When you opt for a VPN service, your intention is to augment your online security and ensure the privacy of your activities. However, it is disheartening to discover that numerous VPNs maintain detailed records of your personal information, including the very activities you seek to conceal.
Although many VPN providers assert that they refrain from logging user data, it is crucial to scrutinize such claims. Trust.Zone aligns with this sentiment by making a comparable assertion, assuring users of their commitment to maintaining a log-free environment.
Past experiences have taught us the importance of thorough investigation, prompting us to conduct meticulous detective work when assessing VPN services.
One valuable resource in uncovering the truth lies in the privacy policies that every VPN provider has in place. Delving into Trust.Zone’s policy, we discovered some encouraging details that instilled confidence in their commitment to user privacy and security.
Trust.Zone prioritizes user privacy by implementing a policy that refrains from collecting any personal information. They do not retain details such as your name, residential address, or phone number. The only requirement they have is an email address, which is solely utilized for communication regarding their services.
In terms of information gathering policies, Trust.Zone’s approach is commendable, as it ensures minimal intrusion into your personal data and fosters a sense of confidence in their commitment to protecting your privacy.
And there you have it, the conclusive evidence.
Trust.Zone maintains a strict zero-logs policy, leaving no traces of your online activities whatsoever. When such a commitment is explicitly stated in their privacy policy, you can trust its veracity.
Coupled with their advantageous position outside the jurisdiction of surveillance alliances, Trust.Zone ensures your anonymity remains intact. Rest assured, your online presence remains secure and confidential with Trust.Zone.
3. Using the Latest Protocol & Encryption Options
When selecting a VPN, ensuring that state-of-the-art technology is employed to safeguard your online activities becomes paramount.
Given that your personal information is at stake, it is crucial to choose a VPN that implements top-of-the-line encryption and industry-standard protocols to establish a secure tunnel for your data transmission.
Trust.Zone delivers on all fronts in this regard. They provide you with a choice between two tunneling protocols, the first being OpenVPN, which is widely recognized as the industry standard. OpenVPN’s exceptional track record has repeatedly demonstrated its superiority. Moreover, being an open-source technology, it benefits from continuous maintenance and upgrades by the security community. Little wonder it is the preferred protocol adopted by the leading VPN providers worldwide.
Trust.Zone combines OpenVPN with AES-256 encryption, which is truly remarkable news. This encryption standard has proven impervious to modern technological advancements, resembling the kind of impenetrable security associated with government-level operations or even the enigmatic Area 51.
In addition, Trust.Zone also utilizes L2TP (Layer 2 Tunneling Protocol) as an alternative option. However, it is important to note that L2TP falls short in terms of security and should be avoided whenever possible.
With Trust.Zone’s adoption of OpenVPN and AES-256 encryption, you can be confident that their VPN service offers robust and cutting-edge security measures for safeguarding your sensitive information.
4. No Leaks or Viruses Detected
IP leaks pose a significant threat to the fundamental purpose of a VPN. These crucial vulnerabilities have the potential to expose your true, hidden IP address, thereby undermining the anonymity you initially sought.
The two most prevalent types of IP leaks are DNS leaks and WebRTC leaks.
A DNS leak occurs when a flaw in a DNS server leads to the complete bypassing of the VPN tunnel, thereby unveiling your precise geographical location. This compromise of your IP information jeopardizes the very essence of maintaining anonymity while using a VPN.
Trust.Zone acknowledges and tackles the issue of WebRTC leaks through the inclusion of relevant information on their Frequently Asked Questions (FAQ) page.
The APIs employed by WebRTC technology can create challenges when used in conjunction with a VPN. Although WebRTC offers advantages for the browsers it supports, it also poses one of the most significant threats to maintaining anonymous web activity.
Due to the inherent risks associated with IP leaks, we subject every VPN under review to a comprehensive series of six tests, aiming to identify any potential leaks that may compromise user privacy.
Trust.Zone emerged victorious in this evaluation, excelling in all six tests without a hitch. It successfully passed each and every test, demonstrating its robust security measures and commitment to safeguarding user anonymity.
- https://ipleak.net/ – Passed
- https://www.perfect-privacy.com/check-ip – Passed
- https://ipx.ac/run – Passed
- https://browserleaks.com/webrtc – Passed
- https://www.perfect-privacy.com/dns-leaktest/ – Passed
- https://dnsleak.com – Passed
We are delighted to bestow Trust.Zone with a clean bill of health, affirming its leak-free status.
In addition to assessing its leak protection capabilities, we conducted an extensive virus test on this VPN, meticulously examining it for 66 distinct known viruses. Such malicious elements have the potential to collect sensitive information and transmit it to cybercriminals, compromising user security and privacy.
In our meticulous evaluation encompassing 66 viruses, Trust.Zone emerged with a resounding outcome. It exhibited a negative result for each and every virus we tested, solidifying its reputation as a secure and trustworthy VPN.
5. Acceptable Speed Levels
Speed is often a concern when utilizing VPNs, as the process of tunneling can have a minor impact on performance. However, when employing a reliable service, the loss in speed is hardly perceptible.
Trust.Zone is transparent about this aspect on their website, openly addressing the potential impact on speed caused by the tunneling process.
We conducted tests on two servers provided by Trust.Zone, one located in the EU and the other in the US. Our analysis involved measuring the speed reduction experienced on both servers, and we were pleased with the results.
Notably, the EU server exhibited faster speeds, with only a marginal decrease in performance.
EU Speed Test
- Ping: 43ms
- Download: 68.46 Mbps (29% Slower than 97 Mbps Benchmark)
- Upload: 46.12 Mbps (13% Slower than 53 Mbps Benchmark)
While the US Speed test lost a bit more, it was still well within the acceptable range.
US Speed Test
- Ping: 195 ms
- Download: 60.61 Mbps (37.5% Slower than 97 Mbps Benchmark)
- Upload: 36.75 Mbps (30.6% Slower than 53 Mbps Benchmark)
Out of the 78 VPNs that we’ve reviewed, we rank Trust.Zone at #15 in terms of speed.
6. Works Fine For Unblocking Netflix
Finding a VPN that successfully works with Netflix is a rarity.
The reason behind this scarcity lies in Netflix’s strong aversion to VPN usage. They have taken significant measures to implement one of the most robust VPN blockers globally, aiming to prevent users from bypassing geo-blocks and accessing content from different regions.
Hence, if you attempted to access Netflix through a regular VPN, chances are you encountered a screen resembling the following illustration, indicating the restriction imposed by the streaming service.
The infamous black screen on Netflix serves as an unmistakable indication that the VPN you’re using has fallen prey to their ban.
In our evaluation, we tested five servers provided by Trust.Zone, and pleasantly, two of them enabled us to stream Netflix content seamlessly, without any hindrances.
This achievement places Trust.Zone in an exclusive club of VPNs that successfully work with Netflix, offering users the opportunity to enjoy their favorite content without restrictions.
7. Torrenting is Allowed With No Restrictions
Torrenting, a popular method of peer-to-peer (P2P) file sharing, involves downloading small portions of a file from other users. While this facilitates faster downloads, it also exposes your system to potential threats. Among the peers you connect with, there may be individuals with malicious intentions.
Unfortunately, hackers often exploit torrenting services to gain unauthorized access to personal information. Therefore, having a VPN acts as an additional layer of security to safeguard your data.
However, many VPN providers either restrict or completely prohibit P2P access on their servers.
In contrast, Trust.Zone offers the freedom to torrent without any limitations on all of their servers. This means you can enjoy the benefits of P2P file sharing while ensuring your security and privacy remain intact.
In fact, Trust.Zone has earned its well-deserved place on our list of the Top 10 VPNs for torrenting.
8. Decent Number of Servers and Privacy Features
VPN users appreciate the benefit of a strong server park, which allows them to explore more options and browse anonymously.
Trust.Zone has 170 servers spread out over 96 different locations.
Trust.Zone allows users to establish up to three simultaneous connections per account, enabling the convenience of connecting both your phone and computer concurrently or sharing the account with trusted friends and family members.
With unlimited bandwidth, there are no restrictions or throttling concerns, allowing you to browse to your heart’s content.
One notable advantage of Trust.Zone is its compatibility with the Tor network. Tor serves as a browsing interface that conceals your online activities. While it operates as a free and imperfect system subject to scrutiny, it does have certain limitations.
For instance, although a government agency cannot discern your specific activities on Tor, they can detect its usage, potentially raising suspicion. Combining Tor with a VPN, such as Trust.Zone, enhances your security by mitigating this inherent vulnerability.
Another reassuring feature offered by Trust.Zone is the inclusion of a built-in kill switch, which serves to protect your anonymity. This mechanism ensures that your online activities remain private and secure, even in the event of a connection drop or interruption.
A kill switch serves as the ultimate safeguard for VPNs. It acts as the last line of defense to protect the security of your online session. In the event of any potential threats, it promptly severs the VPN connection, ensuring that your activities remain concealed and undiscovered.
Consider it as an escape pod that activates when your signal faces any form of compromise. It allows you to swiftly detach and continue browsing anonymously, ensuring your privacy and security remain intact for future sessions.
9. Easy to Install & Use
The installation and utilization of this program were incredibly smooth and effortless.
By simply clicking the download link provided on their official website, the installation process commenced promptly, seamlessly progressing to completion within a mere three minutes.
After the successful installation, establishing a connection was as simple as clicking on the yellow shield icon.
Establishing a connection took less than 20 seconds, and as soon as the shield turned green, I was ready to go without any delays.
Switching servers was a breeze with Trust.Zone. At any moment, you can effortlessly switch servers by simply clicking on the server icon located at the bottom left of the interface.
My browsing experience was exceptionally efficient and fast. From the initial installation to continuous use, the entire process was seamlessly executed, ensuring a smooth and hassle-free experience.
Trust.Zone Cons
This review has been remarkably positive thus far, highlighting the impressive features of Trust.Zone. However, it’s important to note that no VPN is flawless.
While Trust.Zone undeniably has its strengths, it also presents a few drawbacks. The absence of round-the-clock customer service and limited official device support represent the downsides of the Trust.Zone experience. The question then arises: are these limitations substantial enough to overshadow the numerous advantages it offers?
1. Limited Device Support
The top VPN services in the world ensure compatibility across a wide range of platforms, including computers, phones, tablets, streaming devices, and gaming systems.
Although Trust.Zone provides excellent device support for desktop and mobile platforms, it falls short in terms of catering to smart device users, offering limited options in this area.
Trust.Zone’s official website lists iOS, Android, Linux, Windows, and Mac as the supported devices for their VPN service.
While there is no explicit mention of official support for gaming systems, it is worth noting that Trust.Zone can be utilized in conjunction with certain routers. This allows for the protection of activities conducted on gaming devices through the router connection.
During my interaction with a Trust.Zone representative, they mentioned that it is possible to install the VPN service on Fire Stick or FireTV. However, I was unable to locate specific instructions for this installation on their website.
2. Limited Customer Support
Having reliable customer support is crucial for any tech product, especially when it comes to VPN services. Given that a VPN plays a pivotal role in ensuring internet security and anonymity, it’s vital to have accessible assistance whenever needed.
Regrettably, Trust.Zone does not provide 24/7 customer support. Assistance is available solely through a contact form on their website, limited to weekdays from 6 am to 4 pm GMT.
After submitting the contact form, I inquired about Trust.Zone’s encryption level and compatibility with Fire TV and gaming systems.
The following morning, I received a prompt response via email. The email included a link to the ticket I had opened and contained the detailed response from Trust.Zone.
Mike from Trust.Zone’s customer service team addressed my questions, although I would have appreciated more detailed information from his response.
He mentioned that they do have instructions for installing Trust.Zone on FireTV, but unfortunately, he did not provide a direct link to access them.
As someone who values exceptional customer service, I believe it’s essential to go the extra mile in assisting users.
The limited support window offered by Trust.Zone is somewhat concerning. If I encounter a VPN issue at 4:05 p.m. GMT on a Friday, it means waiting three days before receiving any assistance, which is less than ideal.
Costs, Plans, & Payment Methods
Trust.Zone has only one premium plan that is all-inclusive of its features.
Trust.Zone provides three membership tiers, allowing users to choose between month-to-month, one-year, or two-year subscriptions.
One notable feature is their free three-day testing option, which is always a welcome offering. However, it’s important to note that the trial has certain limitations. It provides access to 108 servers instead of the full 170, and data transfers are capped at 1 GB. Additionally, only one connection is allowed during the free trial.
The most expensive option available from Trust.Zone is the month-to-month subscription, priced at $6.99 per month. Opting for a one-year subscription offers a 43% discount, while selecting the two-year option provides a 58% discount. With the two-year subscription, the monthly cost is reduced to $2.99, which is an excellent price point.
There are two additional features that you can include.
- Get a fixed personal IP address in the UK at an affordable price of $9.99 per month.
- Enjoy the convenience of having a dedicated IP that remains static.
- With their 2-year plan, you can connect up to 5 devices simultaneously.
It’s great to see that there are numerous payment options available, providing flexibility for your payments.
They accept a variety of payment methods including credit cards, PayPro, PayPal, and BitCoin. The added advantage is that if you choose BitCoin as your payment option, they provide a 10% discount as an incentive.
In addition to Trust.Zone’s generous three-day free trial, they also offer a 10-day money-back guarantee.
However, it’s worth noting that their money-back guarantee is comparatively shorter and comes with certain restrictions, setting it apart from other providers.
- Send a notification email within 10 days of signing up.
- Your bandwidth usage must not exceed 1GB to be eligible for a 100% refund.
- After requesting a refund, it may take up to 20 days for the refund to be processed.
- If Bitcoin was used as the payment method, the refund will be processed based on the Bitcoin exchange rate at the time of refund issuance, rather than the payment or refund request date.
Do I Recommend Trust.Zone?
Yes, I do.
Trust.Zone is an exceptional VPN service. The installation and usage process were incredibly easy, with no noticeable lag. The speed reduction is within acceptable limits, and their encryption protocols are highly secure.
The fact that Trust.Zone does not keep logs and operates outside of surveillance alliance jurisdictions provides me with a strong sense of safety and anonymity. This aspect cannot be emphasized enough.
Through our tests, we confirmed that their VPN software is completely leak-free, ensuring comprehensive security.
Furthermore, I appreciate that Trust.Zone respects your internet freedom by not imposing restrictions on your online activities. Whether you want to torrent, use Tor, or simply stream cat videos on YouTube, it all works seamlessly.
Moreover, Trust.Zone stands out as a VPN service that successfully works alongside Netflix, placing it among the top-tier providers.
Conclusion
The Trust.Zone review highlights several noteworthy features and aspects of this VPN service. Trust.Zone, based in Seychelles and outside the surveillance alliance jurisdiction, ensures a strong level of privacy. With a strict no-logging policy and the utilization of the latest encryption protocols, users can trust their online activities remain confidential. The VPN software has shown no leaks or viruses, guaranteeing a secure experience.
While the speed levels are acceptable, Trust.Zone excels in unblocking Netflix and allows unrestricted torrenting. It offers a decent number of servers and privacy features, making it a reliable choice. The software is user-friendly, ensuring easy installation and usage. However, Trust.Zone has limited device and customer support. Overall, considering its features, pricing, and performance, Trust.Zone emerges as a recommended VPN service for those seeking privacy and access to streaming platforms.
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